RETURN & EXCHANGE POLICY
At Sagebrush Designs, each piece is thoughtfully curated, handcrafted, or customized with care. We want you to love your purchase!
READY-TO-WEAR JEWELRY
Returns or exchanges are accepted within 14 days of delivery. Items must be unworn, in their original condition, and returned in original packaging.
CUSTOM, PERSONALIZED & ENGRAVED ITEMS
Due to the custom nature of these pieces, all personalized, engraved, memorial, thumbprint, and custom-made jewelry sales are final and cannot be returned or exchanged.
PERMANENT JEWELRY
Permanent jewelry services are non-refundable. If your chain breaks within 30 days of your appointment due to a welding issue, we will reweld it at no charge. After 30 days, rewelding or repairs may incur a small service fee. Damage caused by excessive force, accidents, or improper care is not covered.
DAMAGED OR INCORRECT ITEMS
If your order arrives damaged or you receive the wrong item, please contact us within 3 days of delivery. Include photos of the item and packaging so we can make it right.
SHIPPING COSTS
Original shipping charges are non-refundable. Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
HOW TO START A RETURN
Please contact us at getlinkedwithsb@gmail.com with your order number and reason for the return. We will provide instructions for returning eligible items.
Thank you for supporting handmade and small business. We appreciate every order and the opportunity to create meaningful jewelry for you.
